The Master Plumbers and Septic team includes (from left) Robert Palmer, Albert LaRocque, Pete Mallucci, Glenn Martin, Howard Hughes, Johnny Neilsen and Joe Crowell. The crew is shown with the company’s fleet of six service vehicles in Venice, Fla.
Tough times require complex solutions. “Everybody was doing what was rational, and I didn’t see it working,” says Glenn Martin, owner of Master Plumbers and Septic in Bradenton, Fla. His solution was to do the opposite.
In 2009, 90 percent of Florida onsite companies were in...
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