Great Customer Education, Ongoing Maintenance Bring Repeat Business

Thorough customer education and convenient ongoing septic system maintenance help California’s Clay’s Septic capture repeat business and word-of-mouth referrals.

Appeared in print as "Building a Buzz"
By Ted J. Rulseh
October 2014
Cover Story

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California Bobcat Corporate Case Construction Equipment Caterpillar, Inc. Enz USA, Inc. FlowMark Fruitland Manufacturing General Pipe Cleaners Hancor, Inc. Harben, Inc. Infiltrator Water Technologies Liberty Pumps Longhorn Tank & Trailer, Inc. Masport, Inc. Orenco Systems, Inc. Polylok, Inc. Progress Tank Quanics Inc. RIDGID Robuschi Southern CA Tank & Fab T&T Tools, Inc. Topcon Postioning Systems, Inc. Backhoe Excavating Equipment Septic Tank Inspection Camera Probes Laser Level Riser & Lid - Septic Effluent Filter Vacuum Pump Jetter Media Nozzles Aerobic Treatment Unit (ATU)

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Great Customer Education, Ongoing Maintenance Bring Repeat Business — The Clay’s Septic & Jetting team, shown at the office in Nipomo, Calif., includes (from left) David Medina, Rudy Uriarte, Clay Barks, Doug Smith and Lucas Mendez.

Clay Barks doesn’t think his customers should have to worry about their onsite treatment systems. He believes the worry should belong to him and his 12 team members.

His business, Clay’s Septic & Jetting in Nipomo, Calif., is built around customer confidence, from the extra...

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June 2024