Customer testimonials and reviews are something you can control to build trust, enhance your credibility, and influence potential customers' decisions
Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing
Standard thinking is that busy equates to success, but it can actually be detrimental to your company’s long-term prospects
As a septic professional, you should seek to enhance the reputation of the industry through your interactions with customers
Georgia’s Harold Kilgore seeks to be the expert go-between helping homeowners and regulators solve septic system challenges
Customer education is critical in keeping onsite systems working and building trust
South Texas Aerobics finds solutions to building effective long lasting septic systems in a landscape dominated by heavy clay